Management Processes

APO, BAI, DSS & MEA Process Management

14 Processes

APO

Align, Plan and Organize

Avg Maturity3.1/5
Compliance78%
11 Processes

BAI

Build, Acquire and Implement

Avg Maturity2.9/5
Compliance82%
6 Processes

DSS

Deliver, Service and Support

Avg Maturity3.3/5
Compliance75%
5 Processes

MEA

Monitor, Evaluate and Assess

Avg Maturity3.5/5
Compliance88%

APO Processes

APO01

Low Risk

Manage the IT Management Framework

Maturity

3.2/5

Compliance

85%

Findings

3

Status

Active

APO02

Medium Risk

Manage Strategy

Maturity

2.8/5

Compliance

78%

Findings

5

Status

Active

APO03

Medium Risk

Manage Enterprise Architecture

Maturity

3.1/5

Compliance

82%

Findings

4

Status

Active

APO04

High Risk

Manage Innovation

Maturity

2.5/5

Compliance

70%

Findings

8

Status

Active

APO05

Medium Risk

Manage Portfolio

Maturity

3/5

Compliance

80%

Findings

6

Status

Active

APO06

Low Risk

Manage Budget and Costs

Maturity

3.3/5

Compliance

88%

Findings

2

Status

Active

APO07

Medium Risk

Manage Human Resources

Maturity

2.9/5

Compliance

75%

Findings

7

Status

Active

APO08

Low Risk

Manage Relationships

Maturity

3.2/5

Compliance

83%

Findings

4

Status

Active

APO09

Low Risk

Manage Service Agreements

Maturity

3.4/5

Compliance

90%

Findings

1

Status

Active

APO10

Medium Risk

Manage Suppliers

Maturity

3.1/5

Compliance

79%

Findings

5

Status

Active

APO11

High Risk

Manage Quality

Maturity

2.7/5

Compliance

72%

Findings

9

Status

Active

APO12

Low Risk

Manage Risk

Maturity

3.5/5

Compliance

92%

Findings

2

Status

Active

APO13

Low Risk

Manage Security

Maturity

3.8/5

Compliance

95%

Findings

1

Status

Active

APO14

High Risk

Manage Data

Maturity

2.6/5

Compliance

68%

Findings

10

Status

Active

Maturity Distribution

Initial (1)
8
Managed (2)
12
Defined (3)
18
Quantitatively Managed (4)
8
Optimizing (5)
4

Performance Trends

Key Metrics

Overall Process Maturity

3.2/5Target: 3.5/5

Process Compliance Rate

81%Target: 85%

Active Process Issues

125Target: 100

Process Automation Rate

68%Target: 75%

SLA Compliance

94%Target: 95%

Process Efficiency Score

87%Target: 90%

Critical Issues

5 active issues
ProcessIssueSeverityAssignedDue DateActions
APO04

Innovation Management Framework Missing

High
Strategy Team
2024-07-15
BAI05

Change Management Process Gaps

High
Change Office
2024-07-20
APO14

Data Governance Policy Update Required

Critical
Data Office
2024-07-10
BAI08

Knowledge Management System Outdated

Medium
IT Team
2024-07-25
DSS04

Business Continuity Plan Review

High
Risk Team
2024-07-18